Shipping
USA and Canadian orders are shipped by Canada Post and USPS. International orders are shipped with your local postal service. Please note that customs fees may apply in some countries.
After processing and leaving the warehouse, items generally take 4-9 days to arrive at their destination. It can take longer depending on the receiving province/state as well as certain months of the year. International shipping may take 7-21 days.
We are NOT responsible for:
- Addresses that are misspelled or contain missing information
- Stolen or lost packages after delivery
The time frame for order delivery is divided into two parts:
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Processing time: Order verification, tailoring quality check, and packaging between 3-5 days.
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Shipping time: time duration it takes for items to be shipped from our warehouse to the destination.
Customs Fees and Duties
Customers are responsible for any customs fees, duties, and taxes imposed by their country. If a package is refused or returned due to unpaid customs fees, the customer will be responsible for the cost of shipping and any return fees. Refunds will be issued for the product only, minus any incurred shipping and restocking fees.